CANCELLATION POLICY

CANCELLATION POLICY:

Should you wish to cancel your booking you must do so 30 days or more prior to your scheduled arrival date, Buller Central will refund the full amount of your booking if cancelled more than 30 days prior to arrival.  Subject to availability, you may be able to move the dates of your stay. To change your dates please contact sales@bullercentral.com.au.

Cancellations made within 30 days prior to your scheduled arrival date will not receive any refund. We strongly suggest all guests have travel insurance in case of unforeseen circumstances.

In case of event cancellations, no refunds will be given, except under the Snow Guarantee.

This policy is intended to provide our guests with more certainty in booking a snow holiday at Buller Central but should be viewed as an addition to, rather than a replacement for, travel insurance, which is highly recommended.